Article 1 (Application)

1. These Terms apply to all relationships between users and the Operator concerning the use of the Service.

2. Any notes, guidelines, help pages, or other individual rules regarding the Service posted by the Operator on the Service constitute part of these Terms.

3. If these Terms conflict with any individual rules under the preceding paragraph, these Terms shall prevail unless otherwise specified in such individual rules.

Article 2 (Description of the Service)

1. The Service is a chat service that enables users to converse with characters using text generated by AI.

2. The Service is provided for everyday conversation, emotional reflection, entertainment, relaxation, and related purposes.

3. The Service does not provide medical, psychological, legal, tax, investment, or other professional advice.

Article 3 (User Registration and Account Management)

1. A person who wishes to use the Service shall register by the method prescribed by the Operator.

2. Registration is completed when the registration procedure using an email address is completed.

3. Users shall provide true, accurate, and up-to-date registration information.

4. Users shall properly manage their accounts, email addresses, passwords, and other login information for the Service at their own responsibility.

5. Users shall not transfer, lend, share, sell, or change the name of their accounts to any third party.

6. The Operator shall not be liable for damages incurred by a user due to use of the user’s account by a third party, except in cases of intentional misconduct or gross negligence by the Operator.

Article 4 (Paid Plans, Fees, and Payment)

1. The Service may provide paid plans in addition to features that can be used free of charge.

2. The content of paid plans, fees, payment timing, renewal conditions, available features, and other conditions shall be displayed on the purchase screen in the Service, on the payment screen provided by Stripe, or in other notices separately specified by the Operator.

3. When using a paid plan, users shall pay the usage fees in accordance with the displays described in the preceding paragraph and by the method designated by the Operator or Stripe.

4. Payments for paid plans of the Service are processed using payment services provided by Stripe, Inc. or its affiliates. The Operator does not directly hold users’ credit card information.

5. For transactions in which the Operator uses Stripe Managed Payments, Stripe or its affiliates may act as the Merchant of Record (seller or merchant for payment purposes) and may perform payment processing, calculation, collection, and remittance of taxes, fraud handling, dispute handling, transaction-related support, and other operations designated by Stripe.

6. Users agree that terms, displays, policies, and other rules presented by Stripe may apply when they purchase a paid plan.

7. If payment is not completed normally, the Operator may suspend or terminate the paid plan provided to the relevant user.

Article 5 (Paid Plan Renewal, Cancellation, and Refunds)

1. Paid plans automatically renew at the prescribed intervals unless the user completes the cancellation procedure.

2. Users may cancel their paid plans at any time through the settings screen in the Service, the management screen provided by Stripe, or another method separately specified by the Operator.

3. Even after cancellation is completed, users may continue to use the paid plan features until the end of the current billing period.

4. After cancellation is completed, no further charges will be made. However, depending on the timing of cancellation, payment processing status, Stripe specifications, or other circumstances, it may take some time for the cancellation to be reflected.

5. Due to the nature of digital content and online services, refunds, cancellations, and prorated refunds after completion of a purchase are not provided for customer convenience, except where required by law or where approved by Stripe or the Operator.

6. If a refund is provided, the method, timing, conditions, and other handling of the refund shall be in accordance with the method prescribed by Stripe or separately specified by the Operator.

Article 6 (Use by Minors)

1. Minors must use the Service with the consent of a parent or other legal representative.

2. If a minor uses the Service, the minor is deemed to have obtained the consent of a parent or other legal representative.

3. If a minor uses a paid plan, the minor must complete the purchase procedure with the consent of a parent or other legal representative.

Article 7 (AI-Generated Content)

1. Text, responses, suggestions, and other content displayed in the Service may be generated by AI.

2. The Operator does not guarantee the accuracy, completeness, usefulness, legality, timeliness, fitness for a particular purpose, or conformity to user expectations of AI-generated content.

3. Users shall use AI-generated content at their own judgment and responsibility.

Article 8 (Handling of User Input)

1. Users represent and warrant that they have the lawful right to use the text and other information they input into the Service.

2. Users shall not input information that infringes third-party rights, violates laws or public policy, is excessively confidential, or is otherwise unsuitable for use in the Service.

3. The Operator may use information input by users to the extent necessary for providing, maintaining, improving, troubleshooting, securing, responding to inquiries, addressing violations of the Terms, and otherwise operating the Service.

4. The Service may transmit information input by users to AI services used by the Operator to the extent necessary for generating AI responses.

5. The handling of personal information shall be governed by the Privacy Policy separately established by the Operator.

Article 9 (Prohibited Acts)

Users shall not engage in any of the following acts when using the Service:

1. Acts that violate laws or public policy.

2. Criminal acts or acts that facilitate criminal acts.

3. Use of the Service for the purpose of facilitating self-harm, harm to others, abuse, violence, threats, or other dangerous acts.

4. Use of the Service as a substitute for consultation with professionals for medical, psychological, legal, tax, investment, or other matters requiring professional judgment.

5. Acts that infringe the rights, interests, honor, reputation, privacy, intellectual property rights, or other rights of the Operator, other users, third parties, or any other persons.

6. Impersonating another user or third party.

7. Registering or transmitting false information.

8. Acts that interfere with or may interfere with the operation of the Service.

9. Acts that impose an excessive load on the Service’s servers, networks, systems, or the like.

10. Unauthorized access, reverse engineering, analysis, modification, vulnerability testing, scraping, or similar acts.

11. Unauthorized use of defects, malfunctions, vulnerabilities, or similar issues in the Service.

12. Unauthorized commercial use of the Service.

13. Reproducing, reposting, distributing, selling, modifying, publishing, or commercially using content in the Service beyond the scope of private use, except where individually permitted by the Operator.

14. Inputting prompts to cause AI to generate inappropriate, illegal, harmful, discriminatory, offensive, or rights-infringing content.

15. Any other acts that the Operator deems inappropriate.

Article 10 (Withdrawal)

1. Users may withdraw from the Service at any time by the method prescribed by the Operator.

2. Upon withdrawal, users will no longer be able to use their Service accounts or information associated with those accounts.

3. Users who use paid plans must cancel their paid plans before withdrawal.

4. Even if a user withdraws, fees already paid will not be refunded except where required by law or where approved by Stripe or the Operator.

Article 11 (Suspension of Use and Deletion of Registration)

1. If the Operator determines that a user falls under any of the following items, the Operator may, without prior notice, suspend all or part of the user’s use of the Service, suspend or delete the account, delete posted content, suspend the paid plan, or take other necessary measures.

(1) The user violates these Terms.

(2) The registration information contains falsehoods, errors, or omissions.

(3) Payment is not completed normally.

(4) The measure is necessary for the operation, maintenance, or safety management of the Service.

(5) The Operator otherwise determines that use of the Service is inappropriate.

2. The Operator shall not be liable for damages incurred by users due to measures taken under this Article, except in cases of intentional misconduct or gross negligence by the Operator.

3. Users shall not be released from payment obligations or other obligations already incurred, even if suspension of use, account deletion, or other measures are taken.

Article 12 (Intellectual Property Rights)

1. Copyrights, trademarks, and other intellectual property rights relating to the Service belong to the Operator or third parties with legitimate rights.

2. No transfer or license of intellectual property rights of the Operator or third parties with legitimate rights is granted to users with respect to characters, names, text, images, illustrations, designs, UI, programs, settings, worldbuilding, or other content in the Service.

Article 13 (Changes, Suspension, and Termination of the Service)

1. If the Operator deems it necessary, the Operator may change, add to, suspend, or terminate all or part of the Service by notifying users in advance.

2. If the Operator terminates the entire Service, the Operator shall, in principle, notify users at least one month before the termination date by posting on the Service, sending to the registered email addresses, or any other method deemed appropriate by the Operator.

3. If paid plans are provided, the Operator may stop accepting new paid plan applications and renewals in connection with termination of the Service. In such case, the Operator shall, in principle, provide paid plan features until the end of the billing period already paid for.

4. If the Service must be terminated before the end of a billing period already paid for due to unavoidable circumstances, the Operator shall provide a refund equivalent to the unused period or take other reasonable measures in accordance with laws, rules of the payment service provider, or methods separately specified by the Operator.

5. If any of the following items applies, the Operator may suspend or interrupt all or part of the Service without prior notice to users.

(1) Maintenance, inspection, repair, or updating of systems related to the Service.

(2) Difficulty in providing the Service due to fire, power outage, natural disaster, infectious disease, war, riot, changes in laws or regulations, or other force majeure.

(3) Failure, suspension, interruption, specification change, or similar event affecting external services, communication lines, cloud services, payment services, AI services, or other third-party services necessary to provide the Service.

(4) Risk of interference with safe provision of the Service due to unauthorized access, security issues, excessive load, or other causes.

(5) Any other case where the Operator determines that suspension or interruption of the Service is necessary.

6. The Operator shall not be liable for damages incurred by users due to changes, suspension, interruption, or termination of the Service under this Article, except in cases of intentional misconduct or gross negligence by the Operator.

Article 14 (External Services)

1. The Service may link with payment services, AI services, cloud services, and other services provided by third parties.

2. Use of external services may be subject to the terms of use, privacy policies, and other conditions prescribed by the providers of such external services.

3. The Operator shall not be liable for the content, changes, suspension, interruption, termination, defects, handling of information, or other matters attributable to external service providers, except in cases of intentional misconduct or gross negligence by the Operator.

Article 15 (Disclaimer of Warranties)

1. The Operator does not warrant that the Service is free from factual or legal defects.

2. The Operator does not warrant the safety, reliability, accuracy, completeness, availability, effectiveness, timeliness, fitness for a particular purpose, security, absence of errors or bugs, absence of rights infringement, or achievement of effects expected by users with respect to the Service.

3. The Operator does not warrant that the Service will be compatible with all devices, operating systems, browsers, communication environments, or other usage environments.

Article 16 (Limitation of Liability)

1. The Operator shall not be liable for damages incurred by users arising from or related to the Service, except in cases of intentional misconduct or gross negligence by the Operator. However, this shall not apply where the Operator is required to assume liability under the Consumer Contract Act or other laws.

2. If the Operator is liable under the proviso of the preceding paragraph and damages are caused to a user by the Operator’s ordinary negligence, the Operator’s liability for damages shall be limited to the greater of the total amount of Service fees paid by that user to the Operator during the three months immediately preceding the occurrence of the damage, or 1,000 Japanese yen.

3. The Operator shall not be liable for special damages, indirect damages, lost profits, loss of data, loss of business opportunities, emotional distress, or similar damages, except in cases of intentional misconduct or gross negligence by the Operator.

4. This Article applies to the extent permitted by the Consumer Contract Act and other laws.

Article 17 (Changes to the Terms)

1. The Operator may change these Terms in the following cases.

(1) The change conforms to the general interests of users.

(2) The change is not contrary to the purpose of these Terms and is reasonable in light of the necessity of the change, the appropriateness of the changed content, and other circumstances.

2. When changing these Terms, the Operator shall publicize the content of the changed Terms and the effective date by posting on the Service or by other appropriate means.

3. The changed Terms shall take effect from the effective date specified in the preceding paragraph.

4. If a user uses the Service on or after the effective date of the changed Terms, the user is deemed to have agreed to the changed Terms.

Article 18 (Notices and Communications)

1. Notices or communications from the Operator to users shall be made by posting on the Service, sending to registered email addresses, or any other method deemed appropriate by the Operator.

2. Inquiries or communications from users to the Operator shall be made through the contact email address stated in the Operator’s Privacy Policy or by another method separately designated by the Operator.

3. If the Operator sends a notice or communication to a registered email address, such notice or communication is deemed to have reached the user at the time it would normally arrive.

Article 19 (Prohibition on Assignment of Rights and Obligations)

Users may not assign, transfer, pledge, or otherwise dispose of their status under these Terms or rights and obligations under these Terms to any third party without the prior consent of the Operator in writing or by electronic means.

Article 20 (Severability)

If any provision of these Terms or any part thereof is held invalid or unenforceable under laws or regulations, the other parts of these Terms shall remain effective, excluding the part held invalid or unenforceable.

Article 21 (Language)

1. These Terms are prepared in Japanese as the authoritative version.

2. If translated versions of these Terms are provided, such translated versions are provided for reference purposes for the convenience of users. In the event of any difference, inconsistency, or conflict between the Japanese version and any translated version, the Japanese version of these Terms shall prevail.

Article 22 (Governing Law and Jurisdiction)

1. These Terms shall be governed by the laws of Japan and shall be interpreted in accordance with the laws of Japan, regardless of the nationality or place of residence of the user.

2. If any dispute arises between a user and the Operator arising from or related to the Service, the district court or summary court having jurisdiction over the location of the Operator shall be the exclusive court of first instance.

Supplementary Provision

Established on August 30, 2026